Returns & Exchanges
We want you to love your Cavetown apparel, but if your order isn't quite right, we offer a hassle-free 30-day return policy for all unworn and unwashed items. Simply follow our streamlined process to receive a full refund or exchange for a different size or style.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging with all tags attached, ensuring the garments are protected from damage during transit.
Print and Ship
Download your prepaid shipping label, secure it to the outside of your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing